Whether you’re receiving or giving advice, flawed logic and limited information complicate the process. Advice seekers must identify their blind spots, recognize when and how to ask for guidance, draw useful insights from the right people, and overcome an inevitable defensiveness about their own views. Advisers, too, face myriad challenges as they try to interpret messy situations and provide guidance on seemingly intractable problems.
As people are deciding whether they need help, they often have difficulty assessing their own competence and place too much faith in their intuition. The result is overconfidence and a tendency to default to solo decision making on the basis of prior knowledge and assumptions. A related tendency is to ask for advice when one’s real goal is to gain validation or praise. People do this when they strongly believe they’ve solved the problem but still want to “check the box” with bosses or peers. Or they do it when they have lurking doubts about a solution but dread the time and effort it would take to do better. It’s a dangerous game to play—they risk alienating their advisers when it becomes evident (and it will) that they’re requesting guidance just for show or to avoid additional work.
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